FAQ

[Update on the 16/11/2021]

RESERVATION
KID
PAYMENT METHOD
PET
DIVERS QUESTIONS
COVID


COVID





BOOKING







KID





PAYMENT METHODS





PET



DIVERS QUESTIONS





The ski resorts of Tignes, Val Thorens or Val d´Isère are all pedestrian or semi-pedestrian, street parking is prohibited. All our establishments have covered car parks (to be added when booking, price: 80 € / week).
I want to book my parking place



From train stations and airports, our partner Taxi 73 will be happy to provide your return transfer to our establishments.

Example for a family of 4 from Geneva airport to Val Thorens:
One-way fare: 375€
Round trip price: 750€



For chalets and residences :
A cleaning kit as well as the end-of-stay cleaning (excluding the kitchen area and dishes) is included in the price of your stay.

For hotels :
Daily cleaning with change of sheets and towels every 2 days are included.



For chalets and residences :
Yes ! In the price of your stay is included the rental of the apartment, the supply of sheets and towels, beds made on arrival, the change of towels in the middle of the stay for any stay of at least 7 nights * , cleaning kit, tea towels *, satellite TV and direct line telephone (excluding communications), wifi, water, electricity and heating, end of stay cleaning (excluding kitchen area) , 1 bag of wood deposited in the apartments with fireplace.
* except for the Residence Le Cheval Blanc, Val Thorens

For hotels :
Naturally, as well as a bathrobe and pair of slippers.



The Taxe de Sejour (a local tourism tax) is not included in our tariffs. Amounts vary according to location and residence category, and the charge is payable in advance at the time of booking.