Feel confident to book your stay, we have adapted our sales conditions:
Free unconditional cancellation: We offer you more flexibility to cancel or modify, free of charge, your reservation up to 15 days before your arrival in hotels and up to 30 days in chalets and residences.
A refund or a credit note on the whole amount paid for your booking will be proposed in the following cases (subject to verification and proof):
- you or a person of your stay is tested positive to the Covid-19 by a PCR test
- suspect case prevents travelling (justified by a certificate of isolation issued by a doctor)
- closure of the ski resort and/or ski lifts or Village Montana
- closure of the French borders or those of your country of departure
- quarantine or confinement of your area and/or country
- health care or medical workers, subject to requisition
- flight cancellation
These conditions apply to any cancellation of your stay for the causes described above and occurring until the day before your arrival at our establishments.
If one of these conditions happens during your stay, the non-consumed nights will be reimbursed.
Any more questions? Consult our FAQ.